JOB POSTING – Entry Level Customer Service Team Member and Receptionist

Da Vinci Marble

Customer Service/Saturday Receptionist.

We are currently looking for a energetic, organized customer service expert to join our San Carlos Showroom team.  The ideal candidate loves working with people and enjoys a fast paced environment. You are qualified for this job if you have a strong interest in kitchen and bath design, and love giving first-class customer service.

 

About Da Vinci Marble:

Da Vinci Marble is a family run business that opened our doors in 2005. Our company mission is to offer excellent quality and service at a fair and competitive price. We are passionate about offering you a broad selection of beautiful and complementary materials.

 

In this role you will:

 

Job Purpose: Serve clients of Da Vinci Marble by greeting, welcoming and direction them appropriately; notifies design staff of client arrivals, answer questions and provide excellent customer service.

Job Duties:

  • Hours are two days a week plus Saturday 10:00AM to 3:00PM.
  • Welcomes visitors by greeting them, in person or on the telephone, answering or referring inquiries.
  • Keep track of our in house design staff appointment calendar.
  • Throughout the day work along with designers to assure all samples, boards are put away promptly so our showroom is always looking its best.
  • Provide back up phone coverage for our front office. Route incoming inquiries to appropriate personnel .
  • Possess in depth knowledge of the functions and features of Da Vinci Marble.
  • Assist in managing appointment calendar for staff of 10 in house designers.
  • Answer general pricing questions, questions on product lead times.
  • Place orders with purchasing department

 

Qualifications

  • Excellent telephone skills, Professionalism, Customer Focus, Organization, Handles pressure, Ability to solve problems in a calm manner.

 

 

If interested, please submit resume and/or questions to Susan Walsh, Showroom Manager, at swalsh@davincimarble.com

 

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